FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 3-5 days.
Tracking numbers will be updated 3-4 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@thcphysicians.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@thcphysicians.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3-5 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to info@thcphysicians.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
Is CBD a drug or not?
CBD (Cannabidiol) is considered a drug in certain contexts, particularly when it is used for medicinal purposes. It is a compound derived from the hemp or cannabis plant, and while it is not psychoactive like THC, it is still classified as a drug when used to treat conditions such as epilepsy (e.g., Epidiolex is an FDA-approved CBD medication).
What are the benefits of using CBD?
CBD is associated with several potential health benefits, including:
- Pain relief: It may help reduce chronic pain and inflammation.
- Anxiety and stress reduction: CBD can have calming effects and may help alleviate anxiety.
- Improved sleep: It has sedative properties that can aid in sleep and promote relaxation.
- Neuroprotection: Some studies suggest it may have protective effects on the brain and could help manage conditions like epilepsy and neurodegenerative diseases.
What is CBD tincture supposed to do?
A CBD tincture is a liquid form of CBD extracted from the hemp plant, usually mixed with alcohol or a carrier oil. It’s primarily used for:
- Pain relief: Helps with chronic pain and inflammation.
- Anxiety and mood management: May help alleviate symptoms of anxiety and depression.
- Sleep aid: Often used for improving sleep quality and reducing insomnia.
- Overall wellness: Many users take it for general health and wellbeing.
What is CBD good for?
CBD is believed to be beneficial for:
- Managing pain and inflammation
- Alleviating anxiety and stress
- Improving sleep quality
- Supporting heart health
- Reducing symptoms of certain conditions like epilepsy and multiple sclerosis (MS).
What marijuana products are legal in Florida?
In Florida, medical marijuana products are legal for patients with a qualifying condition and a medical marijuana card. This includes:
- CBD products (with low or no THC content)
- Low-THC cannabis for patients with certain medical conditions (such as epilepsy)
- Full-spectrum THC products available for registered patients.
- Recreational marijuana remains illegal in Florida.
What are high THC products?
High THC products are cannabis products that contain a significant amount of Delta-9 THC, the main psychoactive compound in marijuana. These products are typically used for:
- Strong euphoria or "high"
- Pain management
- Mood elevation
- Recreational use or therapeutic purposes for those who need higher levels of THC to address conditions like chronic pain, nausea, or appetite loss.
What is CBD, and how does it work?
CBD (Cannabidiol) is a natural compound found in hemp plants. It is known for its potential health benefits, including reducing anxiety, pain relief, and promoting better sleep, without causing a "high" like THC.
Are your CBD products legal?
Yes, all CBD products offered are derived from hemp and contain less than 0.3% THC, making them federally legal in the United States under the 2018 Farm Bill.
How do I choose the right CBD product for me?
It depends on your specific needs. For example, tinctures are great for fast absorption, while gummies provide a longer-lasting effect. Salves are ideal for targeted relief, and capsules or soft gels offer a convenient and consistent dosage.
Will CBD make me high?
No, CBD is non-psychoactive and does not produce the "high" associated with THC. It can, however, help promote relaxation and calmness.
What are Delta-8 products?
Delta-8 THC is a minor cannabinoid found in cannabis that has similar effects to Delta-9 THC but is less potent. It provides a mild euphoric feeling, helping with relaxation, but without the intense high.
Can I use CBD products with pets?
Yes, THC Physicians offers CBD products designed for pets, which may help with anxiety, pain relief, and general wellness.
How should I store my CBD products?
Store your CBD products in a cool, dry place, away from direct sunlight and heat, to preserve their potency and freshness.
Are your products tested for quality?
Yes, all our products undergo third-party lab testing to ensure they meet the highest quality standards and are free from contaminants.
How do I know how much CBD to take?
Start with a low dose and gradually increase until you find the optimal amount for your needs. Consult with your healthcare provider, especially if you are on medication.
What is the difference between CBD and THC?
THC is the psychoactive compound in cannabis that causes a "high." CBD, on the other hand, is non-psychoactive and is primarily used for its therapeutic properties.
ABOUT US
At THC Physicians we believe in great experiences. That’s why we rigorously focus on product quality, transparency, and your well-being.
We believe you deserve better, and we're here to change the landscape of modern self-care. THC Physicians provides a collective variety of premium hemp CBD products designed to be a part of your daily wellness ritual. We provide the perfect CBD products for everyday use with exceptional quality and choice.

There’s no comparison in quality, strength, and care.
There are all kinds of stories in the CBD market, but we are here with a promise to you that our ingredients are safe, tested, natural, and clean – with strong, CBD Isolate concentrations. What’s more, we make ourselves available to you. We have representatives standing by in case you want to chat, email, or speak to a human. We want you to be happy, and we’ll help you through the experience. And if you aren’t satisfied after we’ve given you time to give it a real, honest try, we’ll take it back. That’s a promise. We’re not hiding anything, and you shouldn’t have to settle for less.

Our commitment to you
Nobody is ready to commit on the first date. Although hemp has been around for hundreds of years, we understand that many people are trying it for the first time. We want to ensure that you are able to give us a try with zero stress.
If you’re just not satisfied with us on your first purchase, we’ll offer a full refund. Simple and honest.