All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 3-5 days.
Tracking numbers will be updated 3-4 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@thcphysicians.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@thcphysicians.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3-5 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to info@thcphysicians.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
ABOUT US
At THC Physicians we believe in great experiences. That’s why we rigorously focus on product quality, transparency, and your well-being.
We believe you deserve better, and we're here to change the landscape of modern self-care. THC Physicians provides a collective variety of premium hemp CBD products designed to be a part of your daily wellness ritual. We provide the perfect CBD products for everyday use with exceptional quality and choice.
There’s no comparison in quality, strength, and care.
There are all kinds of stories in the CBD market, but we are here with a promise to you that our ingredients are safe, tested, natural, and clean – with strong, CBD Isolate concentrations. What’s more, we make ourselves available to you. We have representatives standing by in case you want to chat, email, or speak to a human. We want you to be happy, and we’ll help you through the experience. And if you aren’t satisfied after we’ve given you time to give it a real, honest try, we’ll take it back. That’s a promise. We’re not hiding anything, and you shouldn’t have to settle for less.
Our commitment to you
Nobody is ready to commit on the first date. Although hemp has been around for hundreds of years, we understand that many people are trying it for the first time. We want to ensure that you are able to give us a try with zero stress.
If you’re just not satisfied with us on your first purchase, we’ll offer a full refund. Simple and honest.
